Privacy Policy

1. Who we are

Oliveo is operated by Nik Senekovič, a sole proprietor based in Slovenia, European Union (“Oliveo”, “we”, “us”, or “our”). For the purposes of the EU General Data Protection Regulation (“GDPR”), we are the controller of your personal data.

Privacy enquiries and requests: info@altion.ai.

2. Where this policy applies

This policy applies to the Oliveo website, waitlist, mobile application, and related services (together, the “Service”). Some app features are still in development. We will update this policy before new data processing begins or a material feature launches.

3. Information we collect

Waitlist and communications

• Your email address when you join the waitlist or contact support.
• The date, source, and consent version associated with your signup.
• The content of support, privacy, or account-deletion requests you send us.

Information you provide in the app

When the Oliveo app is available, the information required to produce your plan may include:

• Account details, such as your email address and sign-in information, if accounts are enabled.
• Your selected grocery store and market, household size, lunch count, weekly budget, and cooking-time preference.
• Diet, allergy, food-preference, kitchen-appliance, and weekly-wish information.
• Meal plans, recipes, shopping lists, and saved preferences.

Subscription information

Purchases are processed by Apple App Store or Google Play. We do not receive or store your full payment-card details. We may receive subscription status, product, purchase and renewal dates, and transaction identifiers needed to unlock paid features and provide support.

Information collected automatically

The Service and its infrastructure may process basic device, operating-system, app-version, IP-address, security, crash, and usage information. We use this only for security, reliability, support, and product improvement—not for cross-app advertising or selling profiles.

4. Why we use your information

• Run the waitlist and send requested launch updates.
• Create and manage an account, where applicable.
• Generate meal plans, recipes, and a pack-aware shopping list based on your chosen constraints.
• Check and display the plan against your selected budget.
• Manage subscription access and restore purchases.
• Respond to support, privacy, and deletion requests.
• Protect the Service, prevent abuse, and diagnose failures.
• Meet legal, accounting, and regulatory obligations.

5. Legal bases under the GDPR

• Consent: waitlist and marketing emails, optional analytics where required, and any sensitive diet or allergy information.
• Contract: providing the Service, generating your plan, managing your account, and supporting your subscription.
• Legitimate interests: keeping the Service secure, understanding aggregate use, fixing problems, and improving functionality, balanced against your rights.
• Legal obligation: records or disclosures required by applicable law.

6. Automated meal recommendations

Oliveo may use software and AI-assisted systems to generate meal plans, recipes, and shopping suggestions. These outputs help organise meals; they do not make legal or similarly significant decisions about you.

Always verify ingredients, labels, allergen warnings, prices, pack sizes, and suitability for your household before buying or cooking. Oliveo is not medical or nutritional advice and cannot guarantee allergen safety.

7. Service providers and sharing

We do not sell your personal data. We share it only when needed with providers that help us operate the Service, such as:

• Cloudflare, for website delivery, security, hosting, and database infrastructure.
• Apple and Google, for app distribution, purchases, and subscriptions.
• Subscription-entitlement, product-analytics, crash-reporting, customer-support, email-delivery, and AI-processing providers used by the released app.
• Professional advisers, authorities, or counterparties where required by law, to protect rights and safety, or in a legitimate business transfer.

Providers may process data only under their own terms and appropriate data-protection commitments. The final in-app processor list will be confirmed here before the app begins using those services.

8. International transfers

Some providers may process data outside the European Economic Area. Where required, we use recognised safeguards such as an adequacy decision, the EU–U.S. Data Privacy Framework, or European Commission Standard Contractual Clauses.

9. Retention

• Waitlist email: until Oliveo launches and the launch sequence is complete, or earlier if you unsubscribe or ask us to delete it.
• Account and plan data: while your account is active and for a limited period afterwards where needed for recovery, security, disputes, or legal obligations.
• Support records: only as long as needed to resolve the request and document the outcome.
• Transaction records: for the period required by tax, accounting, fraud-prevention, and consumer-protection law.

Data that is no longer needed is deleted or anonymised. Backup copies may remain for a limited recovery cycle before being overwritten.

10. Your rights

Depending on the circumstances, you may ask us to access, correct, delete, restrict, or provide a portable copy of your personal data. You may object to certain processing and withdraw consent at any time. Withdrawal does not affect processing that was lawful before it.

Email info@altion.ai to exercise a right. We may need to verify your identity before completing the request.

11. Account and data deletion

You can request deletion of your waitlist entry, account, and associated personal data by emailing info@altion.ai. When the app supports user accounts, it will also provide the deletion route required by the relevant app store. We may retain limited records where law or fraud-prevention needs require it.

12. Children

Oliveo is intended for adults and is not directed to children under 18. We do not knowingly collect children’s personal data. If you believe a child has provided data, contact us and we will investigate and remove it where appropriate.

13. Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss, and misuse. No online service can guarantee absolute security.

14. Changes and complaints

We may update this policy as Oliveo develops or legal requirements change. We will post the new date here and give additional notice where a change materially affects you.

If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia or your local data-protection authority.

15. Contact

Nik Senekovič, sole proprietor
Slovenia, European Union
info@altion.ai

See also the Terms of Service and Support page.